Below are some frequently asked questions and answers about our organization. If you need specific help or
your question isn’t answered here, you should contact us at firstname.lastname@example.org
We consider a refund within 14 days of purchase on a case-by-case basis and don’t offer unconditional refunds. Due to the increases of frauds in the industry (purchase a product and then request a refund to get the product for free), we only grant the refunds for some specific cases.